Receptionist & Volunteer Coordinator

[ACLU-NJ]

Receptionist & Volunteer Coordinator

The American Civil Liberties Union of New Jersey (ACLU-NJ) seeks a full-time Receptionist & Volunteer Coordinator to assist with administrative & volunteer needs of our 14 member staff. The ACLU-NJ is a private, non-profit organization that works to promote and defend civil liberties principles in New Jersey through Legal, Legislative and Public Education programs. Located in Newark, the ACLU-NJ is an affiliate of the National ACLU and has 15,000 members throughout New Jersey.
Reception and Administrative Duties

* Answer incoming phone calls, greet the public, respond to general inquiries, transfer calls and take messages.
* Fulfill requests for information about the ACLU and its programs in response to inquiries by mail, phone and e-mail.
* Process daily incoming and outgoing mail, including express documents and packages.
* Maintain accurate and readily retrievable administrative and volunteer records.
* Assist with the preparation and implementation of ACLU-NJ programs and events.
* Provide general administrative support to staff and help facilitate the smooth running of the office.
* Assist staff and volunteers with preparation of materials to take to speaking engagements.
* Assist with scheduling meetings for staff as needed.
* Set-up the office for meetings including making coffee or securing food for participants, and after-meeting clean-up.
* Keep the conference room and kitchen area clean and orderly.
* Organize and maintain inventory of the storage room containing ACLU materials to ensure materials are available when needed.

Volunteer Coordination Duties

* Develop and implement volunteer cultivation, recruitment, orientation, and retention plans, including volunteer appreciation strategies.
* Recruit, train and supervise administrative volunteers and interns.
* Conduct research and outreach to identify opportunities for the ACLU-NJ to utilize volunteers at community events or other programs.
* Work with staff to identify projects and opportunities for volunteers. Keep a running list of staff needs and volunteer projects.
* Maintain files and records related to administrative volunteers and interns.
* Develop systems to track the use of ACLU-NJ volunteers.

Qualifications

* Demonstrated experience in office reception, administrative tasks and volunteer supervision
* Excellent phone manners
* Strong verbal and written communication skills
* Comfortable with various office equipment, computers the Internet, and proficient in Microsoft programs including Word, Excel and Access
* Detail oriented
* Ability to work well under time pressures and heavy workloads
* Commitment to the mission of the ACLU
* Spanish-speaking a plus

Compensation and Terms

The ACLU-NJ offers a generous and comprehensive compensation and benefits package, commensurate with experience and within parameters of the ACLU-NJ compensation scale.
To Apply

Send a letter of interest and resume to:

Human Resources
Job ID 2258
ACLU-NJ
P.O. Box 32159
Newark, NJ 07102

Faxed or e-mailed application materials will not be accepted. Resumes reviewed upon receipt. Position will remain open until the right person is found.

The ACLU-NJ is an affirmative action/equal opportunity employer and encourages women, people of color, people with disabilities, and lesbians and gay men, and transgender people to apply.